Helen's business plan was such a let down - no USP at all. I personally know two people who offer a similar service locally, and I cannot see a concierge business working on a national level. TBH, the idea of a franchise might have had legs if she already had a well known and successful brand in London - but she doesn't and she had no contacts at all. Around here house sitting, dog walking and waiting in for a tescos shopping doesn't make big bucks.
Jim, nice idea but not a business.
Susan, she was nearly there, she really was and to be honest I would say she is the one to watch.
Tom, ideas man, just what you need to start a business - but he needs a Helen to run it. Together they would be an unstoppable team, I think.
I don't know how this will all work out long term, but if LS is really going to add Susan to the mix it will be very interesting to see what happens.
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