Amazon

[CrazyLea]

Hope this is in the right place..

I ordered something from Amazon in December (just after Christmas - with a voucher). It said it would be dispatched in about 2-3 weeks.. so I checked it 2-3 weeks later, and it said it had been dispatched. But then, because I ordered something else aswell, that came, so I checked the other order, and it said it will be dispatched in 2-3 weeks. Even though it said it had been dispatched before... it keeps doing this.. saying it's been dispatched, then when I check it, it says it will be dispatched in a few weeks. What's going on? I emailed Amazon, and it said on the site they would reply within 24hours.. it's now 4 days later.

4 months after ordering it, do you reckon I should just change my order? Or wait..

Help :p.

Hope this made sense by the way.

[Luna]

id call them lea that sounds strange. Ive never had to wait that long for anything from amazon

[Abigail]

Can you cancel your order and get a refund? I'd give them a ring and see what they have to say for themselves. If you paid by credit card you'll probably be covered so you can get a refund from them if Amazon refuse.

[samantha nixon]

My mums had to wait a while for things of amazon, she ordered stuff for mine and leannes b/day so about end of september begining of october and she never got it until december, so sometimes things do take a while

[Siobhan]

i think it depend.. if you order directly from amazon or if it comes via second party...

[Jojo]

I've had this before from an order made directly from Amazon. I phoned them as the delivery date seemed to be getting longer and longer (ordered the item in Oct, was supposed to be 2 weeks delivery and last time I'd looked it was January delivery), so I phoned them and they refunded my money and cancelled the order for me. They were really helpful etc, so definitely give them a call, find out whats going on :)

[CrazyLea]

Yeah that sounds like a good idea - phoning them. They won't have to refund any money, but they'd give me back my voucher money you reckon?

[Jojo]

They'd need to refund your voucher yeah hun - give em a ring - they are pretty good with sorting stuff out like that x

[Abbie]

That sounds very werid and as PB would say- What is it with people and vouchers on here :p

[Tori]

i had this one time, it said it'd been dispatched so i emailed them and they sent me a new one, so try that and see what happens :)

[Katy]

Sometimes they can get clogged up in the email, id phone them and see what happens. It should get sorted as i have never had any trouble with them as a company. Hope it gets sorted.