A new paramedic joins Lev (Uriel Emil) on a shift and soon catches Willís (Jack Nolan) eye in the ED, but has Will met his match?

Rash (Neet Mohan) nervously stands in for Archie (Genesis Lynea) at an in-hospital conference for junior doctors and learns to trust his own judgement when heís confronted with a bullish patient.

Jacob (Charles Venn) is troubled by Charlie's (Derek Thompson) lack of engagement at work and tries to have a heart to heart with him but it doesnít go well and Jacob is forced to take action.