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Thread: PAC code to keep my mobile number

  1. #1
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    PAC code to keep my mobile number

    Can anybody give me some advice about PAC code to keep my old mobile phone number? At the moment I'm on EE but I want to change to O2. Would I be able to keep my credit on my EE sim card as well? Thanks
    Carpe Diem ~ seize the day!

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    Quote Originally Posted by megan999 View Post
    Can anybody give me some advice about PAC code to keep my old mobile phone number? At the moment I'm on EE but I want to change to O2. Would I be able to keep my credit on my EE sim card as well? Thanks
    You need to contact your mobile carrier to get your PAC code. There may be a link on their website or you could call Customer Services.

    I'm pretty sure that any credit on your sim card would be lost when you swap your mobile number to a new sim.

    Can I recommend giffgaff? I''ve just changed to them - their prices are excellent.

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    megan999 (01-01-2013)

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    As per what Dazzle says above. You definitely won't be able to transfer the credit


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    megan999 (01-01-2013)

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    as far as I've heard its really difficult to get a Pac code out of any carrier but I personally haven't tried it . apparently they make you jump through some serious hoops in order to finally get it

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    megan999 (01-01-2013)

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    Thanks for your advice, everyone
    Carpe Diem ~ seize the day!

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    deadlydave (06-01-2013)

  10. #6
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    Quote Originally Posted by deadlydave View Post
    as far as I've heard its really difficult to get a Pac code out of any carrier but I personally haven't tried it . apparently they make you jump through some serious hoops in order to finally get it
    I decided to have a new number with my new sim card, after all, after hearing people's advice. Bit of a pain telling everyone my new mobile number though!
    Carpe Diem ~ seize the day!

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Last edited by megan999; 06-01-2013 at 12:19. Reason: double post
    Carpe Diem ~ seize the day!

  12. #8
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    I recently had the misfortune of getting a PAC code from O2. I thought I'd avoid the standard retentions talk by requesting the code on the online chat - how wrong I was. Despite my telling them that the better deal I now had was the £12 giffgaff goodybag, a stripped down version of their offeing owned by them, they still made a comical attempt to try and keep me. I said that I wanted unlimited internet and they offered me a deal with no internet for £10.50, then they offered me something else for £16.50, the only thing that was the same was the minutes I think, with less internet and texts than I had on my existing deal; the internet allowance being my reason for leaving. This was after they made me jump through the hoop of requesting the code from a Desktop PC, after 15 minutes on the chat from my phone.

    Now on GiffGaff and I believe I would only have to submit a form to get a PAC from them.
    Last edited by Kim; 04-05-2013 at 13:25.

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    Last edited by Kim; 04-05-2013 at 13:24. Reason: Double Post

  14. #10
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    Quote Originally Posted by Kim View Post
    Now on GiffGaff and I believe I would only have to submit a form to get a PAC from them.
    I've been with giffgaff for a while now - their prices are excellent and I've had no problems with them.

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