Hello all. I need help the laptop is on the blink. On Christmas day we couldn't get any Internet access despite there being no obvious problems with the modem or conection. When I went to my sisters I found her Internet access was playing up so I put it down to a fault with virgin. Then yesterday it still wouldn't work so I phoned Virgin to see if there was a fault. Turned out it was my anti-virus programme was the problem I was told to uninstall it then re-install it and if there was any problems to contact Karspersky. I uninstalled the software and Marley wanted it left off last night so she could go on for a while. Anyway I haven't re-installed it yet but I have noticed problems with getting access on the internet. For example. On here the shoutbox is blank and it won't let me post anything, also when I want to post a comment it takes me to the advance posting box with all the icons at the side but it won't let me click on any the icons. Also I can't access bbc or itv Iplayers. Can anyone help.